Returns & Exchanges

At Shopkshm, we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Our goal is to ensure your fashion journey is as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.